What do you like? Great customer care is now a must-have for public services

Andrew Laird 17th July 2013

Andrew Laird of Mutual Ventures share some recent (and very mixed) personal experiences of customer service and suggests some tips for social enterprises.

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What do you like? Great customer care is now a must-have for public services

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What do you like? Great customer care is now a must-have for public services

You need to be a Pioneers Post member to access this story.

Click here to log in to your account.

Not a member yet? Click below to unlock unrestricted access to all our content – stories and insight from two decades of specialist coverage from around the world.